Caroline Yau, residential sales, Megan Jaffe Real Estate Ltd (Licensed: REAA 2008)

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Caroline Yau

Listings

Sold properties

Over the last 12 months

230

Total sold properties

$1.89M

Average sale price

Over the last 12 months

About Caroline Yau

With an impressive career background in media, advertising and sales in Hong Kong, Caroline Yau is well-placed to offer you her superb creativity and distinctive strategies for the marketing of your home.

Her experience and respectable track record firstly at Hong Kong Television and subsequently in the cut throat and competitive world of corporate advertising was a fantastic preparation for what was to come later in her career. She was promoted to senior roles in the telecommunications industry and prior to her move to New Zealand, was head of Sales and Marketing for a multi-million dollar Hong Kong company.

Arriving in New Zealand 17 years ago with her husband and young son and fluent in English, Cantonese, Putonghua and Taiwainese, Caroline looked for a suitable industry that would utilise her knowledge and experience. Real estate was a logical choice and Caroline joined Ray White Epsom in 2002. Ten years later she joined Ray White Remuera – her home neighbourhood and a part of Auckland she is passionate about; a move she has never regretted. Last year she joined forces with Steve Williams to create a remarkable real estate partnership; allowing her to deliver an even higher level of service to her customers.

Over the years she has used her background and language skills to assist many Asian sellers and buyers into the acquisition and sale of real estate. Her warm manner, confidence and focussed approach has won her many accolades and her huge circle of clients love dealing with her and will always endorse her to others. Her clients trust her implicitly.

Anyone who knows Caroline will attest to the fact that she is a passionate dog lover and she’s a familiar sight at local dog-walking spots exercising her two canine companions.

Musical, sociable, with an enviable ability to walk comfortably in two cultures, Caroline is well-connected, out-going and has a deep love and regard for her profession. Loyal to the Ray White brand and proud of her award-winning place in the MJRE team, Caroline has been a Premier member since 2003. In 2014 Caroline fulfilled her goal of completing the National Certificate in Real Estate (Branch Manager) – all the while serving her clients with her usual calm, efficient manner.

Top suburbs

Remuera

Epsom

Greenlane

All Listings by Caroline Yau

For sale
Sold
For lease

Asking Price $1,198,000

85B Te Kawa Road, Greenlane

Video available

Price by Negotiation

2/68A Ranfurly Road, Epsom

Testimonials

I wish to thank both yourself and Caroline for your professional conduct and attention to detail in the marketing and recent sale of our property Apt 59 Shed 23. Without doubt you will be considered for future sales or purchases and you will certainly be our preferred referral to anyone on the wharf looking to sell their property. Just love, love the Big House, Small House book and as our next venture is to build from scratch this is of absolute interest and help to us. Thank you both again and we wish you a prosperous year.- Gillian and Udo

Words cannot describe how lucky we were to have Caroline Yau and Steve Williams to list our house in Mt St John Avenue. I would highly recommend them to everyone. Caroline and Steve are a dynamic team. Caroline has talent in language and can speak our language, whilst Steve provided support to liaise with the previous tenants and interested parties. Steve and Caroline worked together and formed a perfect team! Caroline and Steve know the market very well and provide straightforward and tactical advice for a vendor. Selling a home can be extremely stressful, but we were in excellent hands with Caroline and Steve. Caroline was our main point of contact. Caroline is an exceptional agent with strong communication skills, commitment to the job and exceptional professionalism and expertise. She puts a lot of time and care into providing above-expectations client service. Her energy resonates throughout the whole transaction. One of the things we really appreciated about Caroline was her sense of urgency; everything was a priority. Whenever we had a question, whether via email, sms or phone, she responded right away. She updated us after each open house and private inspection with a detailed report and she was always available to provide timely and thorough support during the whole process. As an overseas vendor, what we need is a trustworthy agent. With Caroline and Steve, I had full confidence that they had OUR best interests in mind. 11 out of 10 for excellence and outcome! If you want to be part of a winning team, call Caroline and Steve!- Rita Au

We first met Steve when we were considering how to best renovate our property in preparation for future sale. The advice he gave was concise, appropriate and cost-effective. We then commenced the renovation with a view to selling in the early months of 2015 â however (like most renovations!) it took quite a lot longer than anticipated to complete, meaning we were entering the market in May. We had not wanted to sell over winter however Steve reassured us that there can be a shortage of property for buyers at that time, and that we should still proceed. He was absolutely correct! At the time of marketing, there was only 1 comparable property to ours on the market, meaning we had a strong share of buyers coming to view. Our property did present some challenges â down a long driveway, with a steep ending, and quite a slope to the rest of the section. Steve and Caroline exhibited their creative marketing skills and emphasized the positive points of our property (secluded, quiet, large section, lovely gardens, extremely well presented home). We had a range of potential buyers come to view â with about 50% being of Asian background, all of whom were keen to invest in such a good parcel of land and up to date home. The marketing was excellent and they obtained maximum exposure of the property via print & electronic media and networking with their colleagues. We were advised to stage the property and this turned out to be excellent advice. We also moved out during the selling campaign and this reduced the stress of having open homes as everything was at top presentation at all times, and we weren't required to invest a huge amount of time in cleaning and gardening every day. The open homes were conducted smoothly and efficiently each weekend and I received prompt feedback after each open home. They also supplied me with full written weekly summaries of potential buyers and their comments about the property. We received a strong offer prior to auction that we decided to accept. Steve and Caroline produced an excellent result and I would have no hesitation in recommending their services to any potential client.- Robyne and John Bell

Steve Williams & Caroline Yau went above and beyond the call of duty. Being an absentee owner, I could not attend to numerous preparation tasks that help smooth the path towards a sale. Steve & Caroline were on the case, which took the pressure off me. They arranged for the house to be packed up and cleaned after 50-years of my family living at this address. They arranged for some maintenance to be done on the home, arranged for a gardener to prepare the grounds and then finally arranged a home staging company to come in and dress the property ready for marketing. All of this was carried out on my behalf and with no stress at all on myself. Steve & Caroline always made themselves available and gave me every confidence that they could do the business. This was no easy property to find buyers for, as although it was a potentially sub-dividable section the site isn't the easiest to develop and as for renovating the existing home, this was much more than a renovation, it was almost a full re-build. However they promoted the property exceptionally and achieved a great result with competitive bidding on the night. I'd be very pleased to recommend Steve Williams & Caroline Yau to anyone either selling or purchasing a property.- Rob Hutchins

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