James comes to the business with 15 years’ experience in media, marketing and communications. The past 4 years he has successfully managed the Eastern Region for NZME. This role covered Hawke’s Bay, Taupo, Gisborne and Rotorua. Whilst at NZME, James was responsible for leading the content, sales and the marketing strategies for the eastern region. Most recently, James was awarded NZME General Manager of the Year and also led the Hawke’s Bay Sales team to the final for the 2016 New Zealand Radio Awards. James has a strong background in marketing and is passionate about delivering exceptional customer service. In 2010 he graduated with a Masters of Business Administration from the University of Waikato, where his major research project investigated ways to improve the overall customer experience. James is also passionate about people, the local community and learning. At Harcourts we have a simple philosophy –together we create success. We are excited to welcome James to our Hawke’s Bay Harcourts team, and look forward to many years of success to come.