Bayleys Top Ten North Shore and Northwest Region 2019/2020

Service excellence awards 2016 and 2017

Property Press/Josh Phegan Changed Agent Award 2014

“Prepared, thorough, precise and empathetic. Ronelle knows her market well, but more importantly she took time to know us and understand our motivation”

Vendor of 18 Te Wharau Drive.

>> What I can do for you

My negotiating skills, which I developed while serving as a diplomat for the South African government, mean that I can secure the best deal for all.

I’ve written and published 6 business books … I know what good real estate marketing looks like and will showcase your home through first class copywriting, excellent imagery and outstanding presentation.

Based on my experience as a marketing manager at Auckland University as well as promoting my own tourism business in South Africa, I will use a well-planned, proven marketing strategy – your home will attract more buyers and a better sale result because my ads get around 40% more views than the average agent on Trade Me.

I strive to provide you with a stress-free sales experience, combined with relentless attention to detail, while focussing on the best result for you

>> What I’m most of proud of

My 90% appraisal accuracy versus sold price rate, underpinned by deep data analysis and understanding of the market, demonstrates I don’t over-promise and under-deliver.

My work ethic has ensured 100% sale rate of all my listings in the last year.

My vendors become my friends and they refer their own friends and even their mother’s friends to me.

With nearly $150million worth of properties sold since 2012, I have probably successfully sold a home similar to yours.

>> People who like to work with me

Younger, first time vendors enjoy working with me because my calm maturity fills them with confidence.

My more mature clients love the fact that I understand where they are in their lives, what’s important to them and will take care of the details.

Other people who like to work with me are those who prefer cool-headed, thoughtful maturity and experience, straight-talking and solid reliability.

- Rate my Agent Most rated Agent Suburb Winner Greenhithe 2021

- Bayleys Top Ten 2019/2020 North Shore and Northwest Region

- Service excellence awards 2016 and 2017

>> What her clients say

“Low stress sale and fantastic outcome -Ronelle has made the whole process of selling our house a low-stress experience. Her advice and recommendations have helped us in securing a great sale price.”

Lisa and Elbert
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“Ronelle was a pleasure to know and work with. She was prepared, thorough, precise, empathetic and highly professional. She knows her market well, but more importantly she took time to know us and understand our motivation - which helped tailor and run an effective campaign. We were aiming to downsize - Ronelle not only helped us sell our place efficiently, but is currently guiding us through our buying process. We highly recommend her to anyone looking to sell and buy properties in Auckland. Thank you Ronelle”

Prabha, Pratikshya and Priyesh
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“Honest and Professional. A pleasure to deal with Ronelle. Calm precise and professional every step of the process. Highly recommended. ”

Inge
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“Excellent campaign and sale process. Very happy with the campaign recommendation and result. Ronelle is a lovely agent to guide you through the process. Highly recommend Ronelle to list your property with, knowledgeable of the area and the most appropriate campaign for the market. Thank you for making it so easy for us.”

Michelle and Haden
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“This lady is impressive!! We were recommended her from a friend and are so pleased we made contact with her. Ronelle helped us through the process with a very positive attitude which helped us sell our house. She had excellent communications skills not only with us but also with the interested buyers. She is professional and we never once felt like anything was too much trouble for this lovely lady. She went the extra mile on a number of occasions. We are more than happy to recommend Ronelle to anyone wanting to sell their house, you would be mad not to contact her. I will miss this amazing lady knocking on our door now that we have sold!!”

Nicola and Mike
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“Ronelle sold our house during a stressful time for not only us, but the whole of NZ, as we listed before the first COVID-19 lockdown. Despite the challenges and extended listing, she managed to get a good result for us and was a calm and steadying force throughout. We would recommend Ronelle for her professionalism and knowledge of the Greenhithe area. She is known for arranging superb photography and videos to do a property the utmost justice and her description of features and prioritising of attributes shows she has a good insight into the market. Ronelle was a pleasure to work with - her communication was fantastic and we really appreciated the fact she was always prepared to take on board our views and picky special requests. Lastly, the fact she was always bang on time was a real bonus!”

Virginia and Richard Cattell
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“Ronelle is very proactive & motivated. She spares no effort getting you the right property. She will be the person you want to chat to for selling & buying in Greenhithe. Ronelle has stuck with us through thick and thin. Listing two weeks before level 4 lockdown was not ideal and not her fault. Despite unprecedented obstacles Ronelle battled on, improvised and remained positive and upbeat. Everything was so well organised, her communication was excellent and her end result was outstanding. Even after settlement her contact has been great. We would now say that we have forged a friendship and rapport that will last forever. We have no hesitation in recommending her and would invite everyone to share the experience. “

David and Dee Barrett
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“1st time dealing with an agent in NZ . Ronelle proved herself to be an excellent agent from day 1. Initial communication and punctuality were both excellent as was her ability to provide access for further viewings and liaising with the vendor. Throughout what proved to be quite a difficult process, Ronelle kept us informed every step of the way, dealt with the other parties involved in a timely and professional manner and kept a cool head at times where things were getting a little intense. I would definitely use Ronelle in the future and would have no hesitation in advising you to do the same”.

David Lyles
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“We just want to acknowledge and say thank you for what you made possible with the sale of our property. It was a long 3 months that taught us a few things about buyer perception. You never gave up and made it possible for us to move on with the next stage in our life journey. This was such a big deal for us and knowing that we would not have got to here without you means the world to us.”

Sarah and Shirwan
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“We wanted to say a big thanks for all the hard work in helping us sell our house. Your patience is admirable and so, your professionalism, knowledge, approachability, dedication and persistence. An Estate Agent unlike any other. It was an absolute pleasure to experience your honest, straightforward, up-beat and charming personality throughout the whole procedure! It all went amazingly smooth from start to finish, and lucky for us in a relatively short space of time. It's been such a good experience to work with you on different occasions where we have been both the buyer and the seller. You are the consummate professional going the extra mile and just making it easy and enjoyable when it could be very stressful. Much appreciated! We wish you all the success in the world. May you go from strength to strength.”

Frik and Wanda Botha
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“ I had the pleasure of having Ronelle market and sell my house in Greenhithe recently. I have known Ronelle for several years. She touched base with me periodically as I had mentioned at times I may be interested in selling my house and then I would change my mind.

I would recommend Ronelle to anyone wanting to sell their house. My flatmate used to sell real estate and she was often saying how thorough she was the way she kept in touch, kept me informed, was her word, I had the utmost confidence that she would do the best job and she did. She has a calm personality which suited me perfectly and although ultimately decisions made were my choice I felt confident in what she advised me was in my best interests.

I wish Ronelle all the very best in her future sales.”

Jan Cruickshank
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“Ronelle Henning was totally professional in the process and kept us up to date with progress. The dealings with the eventual buyer were protracted but she kept at it until completion. It was Ronelle's attention to detail that got the final sale and we would certainly recommend her to any prospective client.”

Graeme and Wendy Cocks
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“We recently sold our home, before it went on the market, thanks to Ronelle and her knowledge of potential interested buyers. The first people she brought around turned out to be our buyers, which made the whole process very easy and stress free for us, eliminating the need for advertising, open homes and associated costs and disruption.

Ronelle is professional and experienced. She is empathetic, always available and knows her market. We found her very easy to deal with and feel that we made a friend in the process.

We can recommend her wholeheartedly and unreservedly, should you be thinking of selling.”

Margaret and Robert Condon
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“Real estate transactions are challenging, stressful and incredibly important to vendors and acquirers alike. With the market the way it is you need someone on your side who is disciplined, passionate, informed and will go the extra mile to craft the right marketing package and deliver quality interest. Ronelle knows the Greenhithe market inside out and will walk with you every step of the way to get you to the right result. What’s more she will do this in a professional manner that maintains confidence, integrity and relationships with aspiring acquirers.

We have no hesitation in recommending her to you.”

Simply reflects our experience.

Martin and Barbara Bird
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“Lara & I just wanted to take this opportunity to express our sincere appreciation for the outstanding service you have provided to us through the recent sale of our property, 17 Flounder Road, Hobsonville Point.

The process has been seamless from start to finish, and based on a similar experience that we had with using your sound advice and expertise in 2016, we knew that in seeking your services once again in 2019 to sell 17 Flounder Road, would deliver an outstanding result! Lara & I are absolutely confident in your hands, and we are certain that your advice and guidance is unmatched anywhere else.

So again, thank you so much for all your continued support, and we look forward to working with you again in the near future.”

Simon and Lara Page
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“We were in a funk and had our house on the market for six months, and were about to give up. BOOM! Ronelle took over and immediately we felt hope - her knowledge, courage, strategy and general awesomeness changed things straight away. The house was sold in just over two weeks. We are so grateful that Ronelle was there for us anytime of the day or night for advice or support - no curveball is too much for her. If anyone asks me who they should use - there is no question, Ronelle it is.”

Paul and Natalie Flynn
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“From the first meeting with Ronelle we were impressed with her professionalism, marketing advice and genuine enthusiasm for our property, but more importantly her knowledge of the real estate market in Greenhithe.

We said yes to Ronelle and Bayleys. We had decided to sell on the basis of expressions of interest.

In no time property photos and marketing were locked away. Our house went live within a week of listing and was off to a very successful start with very large numbers through the open homes and by appointment buyers alike.

We were presented with excellent updates on customer interest and were well informed on what was happening with seriously interested buyers all the way through the selling process.

Our property sold in three weeks. Due hugely to Ronelle’s effort with marketing, follow up, genuine enthusiasm for the property. Ronelle left no stone unturned.

Professional and great to work with. If you want to sell your house trust Ronelle, we did and it was a smart decision.”

Anne and Pat Maroulis
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"We recently sold our house with Ronelle and couldn't have asked for a more professional but at the same time personable service. Ronelle has an excellent reputation within our area as an agent and we were very impressed at our first meeting. When two friends, one who sold and another who bought through her also spoke highly of her, we knew we had the right agent. Ronelle's attention to detail, prompt follow-up and overall process knowledge was wonderful to work with, not forgetting her humour, genuine interest and enjoyment at what she does. Despite busy work commitments at the time, Ronelle gently kept us on track with timing, so that we had the house on the market as planned. Her marketing knowledge, advice and campaign material gave us a very polished campaign at a reasonable price. Ronelle then achieved a wonderful result for us through the sale negotiation. We would highly recommend Ronelle to anyone looking to sell their property."

Dave & Andrea Black
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We would like to express our thanks to Ronelle for the recent sale of our home in Greenhithe in what has proved to be an uncertain market. Throughout the process Ronelle remained positive and committed to achieving the result we required and we felt that Ronelle genuinely had our best interests at heart from start to finish. We felt nothing was too much trouble and Ronelle was prepared to go the extra mile when required therefore we would be more than happy to give Ronelle our recommendation.

Mike & Claire
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John and I would like to convey to you our grateful thanks for the efforts of one of your agents, Ronelle Henning, in selling our home recently.

We met Ronelle at another Hobsonville Pt open home and were immediately impressed with her professionalism. I was feeling a bit despondent about the state of the market and she was so positive, and completely optimistic that she could sell our home.

Ronelle was very helpful in assisting me with staging the house myself, and seemed very in-tune with what the market was looking for.

She then did an amazing job of selling the house to an overseas buyer by doing a walk through with her iPad on FaceTime. (Which I don't think she's had a lot of experience with! )

I love her huge optimism and encouraging manner, Ronelle is an an asset to your company, and I would be very happy to recommend her to others here.

Alexis and John MacVicar
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We are writing to express our pleasure with Ronelle Henning, who represented us in the recent sale of our family home in Greenhithe. Ronelle guided us through the entire process, from the first meeting, not knowing what to expect, right through to the conclusion of the sale. We credit Ronelle with a smooth, stress-free sale experience. This was our first experience selling a home and we didn't know what to expect. Ronelle put our minds at ease, providing regular updates and clear communication, managing our expectations very well. She is savvy, personable and knows the market inside and out. We are nothing but pleased with Ronelle and her expertise and we highly recommend her to everyone

Martin and Stella Du Plooy
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We recently listed and sold our property in Greenhithe and would like to acknowledge the work of Ronelle Henning. We initially met Ronelle at an open home approximately twelve months ago and indicated we intended to sell at some stage in the future. Ronelle maintained contact with us over the intervening period providing updates on the market and potential interest in properties similar to ours. When we were ready to sell, Ronelle responded immediately making the process to market quick and seamless. During the negotiation phase of the sale, there was no doubt Ronelle was focussed on achieving the best possible outcome for us as vendors, and we appreciated her consistently professional approach that achieved a great result for us. We would be happy to recommend Ronelle to any prospective vendors.

Matt and Clare Mooney
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Ronelle was professional at all times whilst also remaining friendly and helpful. Nothing was too much trouble whether we needed to talk in person, by phone or email. Her responses were always prompt. Would highly recommend Ronelle to anyone thinking of selling their property.

Mike and Dawn Thomas
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I would like to thank you for the wonderful service that you provided. It was not an easy sell for you as it was one of the first homes built in Greenhithe in 1983 and did not have all the mod cons that prospective buyers look for today. Your experience however in property sales gave me confidence that you would get a good result, which you did. You were exceedingly helpful and friendly while all the time being 100 professional. Thank you.

Lyn Stowers
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Ronelle was an absolute pleasure to deal with from start to finish. She is highly professional with great attention to detail and her communication was fantastic throughout the entire process. I was very pleased with the price Ronelle was able to achieve and this is a reflection of her professionalism.

I have no hesitation in recommending Ronelle if you are wanting to have a hassle-free process in selling your home.

Colin Samson
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I give Ronelle no less than 10 out of 10 for everything she did in the sale of my property. Her care and enthusiasm were second to none!

Ann Donaldson
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"We would like to thank you for all the hard work you put into selling our house in Greenhithe. Having lived here for 22 years we were not up to date with the process of selling property but you made it a smooth and reasonably stress-free experience. But not only were you our agent but also became our friend and throughout the sales process we felt we were being well looked after by someone who care. "

Barbara and Steve McMinn
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"In the lead up to the important last weekend, I wanted to pass on how immensely impressed we have been with you. This has turned out to be a sophisticated and tricky deal and you managed it and us calmly and professionally. We couldn't have asked for a better agent, period. You have the perfect balance of tact and knowing what to say and how to say it...being firm but friendly to give support and useful suggestions, utilising your experience to get the best outcome. Real estate is an art that you have mastered."

Simone and Simon Rose
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"Selling your house after 20 years is always going to be a major event, but Ronelle guided us through it like a friend. Her advice was always spot on, she was reassuring and encouraging when that was just what we needed and there was nothing we felt we couldn't ask her. We were very pleased with the eventual outcome and feel that was down to Ronelle's enthusiasm and expertise."

Pam and Roy Wade
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"Ronelle was a pleasure to deal with from beginning to end. Highly professional with great attention to detail, her easy going manner and fabulous communication make her a number one choice for anyone considering their real estate agent options. We are very happy to personally recommend her."

Sandra and Charles Bannar-Martin
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"Both Kim and I would like to thank you for your efforts in marketing and selling our home in Greenhithe. We selected you on the basis of both experience and marketing knowledge. We believe we made the best and correct choice in asking you to sell our home for us.

Through the whole process your marketing skills and reading of the market were superb, your professionalism was exceptional and your enthusiasm never waned We both know there were some issues that nearly derailed the sale. I believe your tenacious approach to getting all the issues resolved was the driving force in the successful sale in the end.

Selling a home is very stressful on everyone and I would especially like to thank you for the support you gave Kim during the whole process. As I was away for a lot of the sale period, this support for Kim certainly helped her through the process. I would be delighted for you to use myself as a reference for your on going future real estate works and I wish you every success in the future."

Pauland Kim Wood
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"Although Ronelle is an agent I feel like I have been working with a friend."

Barbara and Steve McMinn
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"Thank you Ronelle you made it all so easy."

Harri Tricker
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"Working with Ronelle has been a great pleasure. She has made the process of selling a property less stressful through her professionalism and her knowledge. She is very easy to communicate with and is always on standby should I have any questions. I would highly recommend her services. She has renewed my faith in real estate agents."

Junitta Fretton
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"Selling your home is a difficult task and finding the right person to do that is difficult also. We found Ronelle's dedication, perseverance and attention to detail along with her ever pleasant personality was of a very high and consistent standard. Ronelle works for you the owner, not the buyer something we were very impressed with and was of importance to us.

Ronelle was always helpful with providing feedback, has excellent Marketing Skills, and advice, especially during the negotiation process.

We would highly recommend her services to anyone contemplating selling their home."

John & Rosalind Hayward
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"We recently sold a property in Greenhithe and the salesperson we chose to work with was Ronelle Henning. We were super impressed with Ronelle and the effort she put in on our behalf. We had set her a difficult task in that we were looking for the property to be sold in a short time frame of three weeks. Ronelle sold the property inside ten days.

We are very grateful for all the extra effort she put in on our behalf and would recommend her to any vendor looking for a dedicated agent who made the selling of our property a very pleasant experience."

David and Carol Livingstone
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"So now we have the key to the new house, I wanted to take the time to thank you for all your help. We both really appreciate the trouble you took to help us visit properties out of 'open home' time. Being 'out of towners' this was very helpful to us. We also appreciate the fair, open and honest way you dealt with us. We also appreciated the way you d us try and resolve problems identified in building reports. "

Simon and Judi Thrush
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“We are more than happy with our new home as we are feeling like we are on a holiday. Really just enjoying putting our flavour on our home and exploring the neighbourhood. The experience we had in purchasing our home through you was fantastic as we never felt pressured and you made sure that any questions or concerns we had were addressed to our satisfaction. You are a true professional in what you do and have a great ability to relax people in what can be a very stressful time. This was the first time we had purchased a home for a while so at times we felt a little lost in what we should be doing. You helped us through this making the whole experience enjoyable. The after purchase touches very much appreciated and capped off a great experience in the purchase of our home. If we every decide to shift in the future you will be first on our list, not that we are thinking of this but we do mention to anyone who asks about the experience we had with Ronelle that made our journey less stressful and more enjoyable.”

Again a big thank you.

Margaret and Tony Taylor